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bbrownPWM's Blog


  • June 04, 2018
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Hey Ops!


I just wanted to reach out and see what the industry is doing in the way of schedules for employees. Primarily, Operations and Maintenance. We have an opportunity to make some changes and we're wondering what the standard is for the industry. Five 8hr shifts? Four 10hr shift? Splits? On call?


PWM is a 24/7 Small Hub airport with almost 2 million passengers annual and growing. We have a brutal Winter that requires a lot of overtime and a beutiful Summer and people like to use their vacation time. I am new here, but we have a bit of a consistency issue in that the entry level Ops position has a 4/10 schedule while the supervisors have a 5/8 plus two shifts that are two 8hr/two 12hr shifts for weekend coverage. While we would love to develop something that is preferable for our employees, ultimately we need coverage. 


So, how do you do it?

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Would you mind giving me some details about the schedule and staffing numbers/structure? I would like to entertain my staff if possible, but I believe it will cause more complications than solutions at this point. 

Both of the small hubs I have been at had Operations departments on 4-day/10-hour shifts with 24/7 coverage. The Maintenance departments were on a 5-day/8-hour schedule; some days had continuous coverage, others did not. 


SKat, thank you for the info. Sounds like you guys have it to a science down there! 

Operations Officers/Supervisors are normally at SRQ 0530L - 0100L. Police, ARFF, & Communications (part of Ops) are here 24/7. The three Ops Officers work 4/10 (two night rotations and one morning rotation). The Supervisors work a 5/8 rotation (8-4, M-F) or a 4/10 rotation (0530 - 1530, M-Th). The shifts rotate every eight weeks.

For events occurring 0100 - 0530: 0100 - 0330, the night person is recalled and 0330 - 0530 the morning preson is called in. At those hours most of the Ops staff can be at SRQ within 15 minutes.

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